Our success in engaging with a Hong Kong-based ISP to deliver Smarthome-as-a-Service has resulted in over 85,000 home subscribers as of today, with a remarkable 33% reduction in their churn rate,  leading to an average revenue increase of 10%. These benefits not only improve their bottom line, but also contribute to a stronger and more loyal customer base, with return on investment in just 10.39 months and an internal rate of return within 13.85 months.

The SHaaS offering has clearly delivered tangible gains by improving customer satisfaction and loyalty, reducing the churn rate, and generating higher revenues through innovative solutions. The offering is thus not only beneficial to the ISP’s customers but also helps the service providerto maintain a significant competitive edge in today’s market.